Claims

Macquarie Life aims to make the claims process as easy as possible, and to assess and pay claims as soon as all the requirements have been met. Macquarie has developed innovative online and telephone systems to accelerate and simplify the claims process, and seeks to fast-track income protection claims whenever possible.

If you need to make a claim under one of your Macquarie Life policies, contact the claims team at 1300 Life Insurance and let our experienced, compassionate advisors guide you through the process. We can help you to fill out all the necessary forms and submit them on your behalf, by mail or through Macquarie's online claims service.

You can also receive support direct from Macquarie's ClaimsConnect team, which includes trained nurses who can help you to complete your claims forms over the phone. The ClaimsConnect team can offer you valuable advice on dealing with injury or illness.

You can contact Macquarie ClaimsConnect on 1800 208 130.